Select your Printer Firmware

    Help me Choose

    Which networking type?

    Print a network setup page to find your networking type.

    1. Press the Setup button
    2. Select Network Setup
    3. Select Print Setup Page

    Networking type is printed in the upper left corner of the page.

    Select by FW Level

    Which firmware level?

    Print a test page to find your firmware level.

    1. Press the Setup button
    2. Select Maintenance
    3. Select Print Test Page

    Or, on touchscreen models:

    1. Touch the ink gauge icon.
    2. Touch More Options...
    3. Touch Print Test Page

    FW Level is printed below the Lexmark logo.

    Start Over

    This is your firmware.

    Click download and run this utility to update your printer.

    Start Over

    Frequently Asked Questions

    • What does this firmware do?
      • Corrects issues waking up from power saver mode
      • Restricts use of unauthorized cartridges
      • Corrects issues with print quality after long periods of non-use
      • Prevents false "printhead error" messages
    • Can I uninstall the firmware?

      The firmware is stored in your printer, and can only be overwritten with a newer version. There is no way to remove the firmware or revert to an older version.

    • Which version letter is correct?

      Choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.

    • My printer model is not listed.

      Choose the download for the closest model number ending in "5". If it is the wrong version, an error message will tell you which is the correct version.

    • What's my printer IP address?

      You should not need to enter an IP address to complete this update. When you see the screen with buttons Retry, Add printer by IP address, and Continue, click on the printer name in the list, and then click Continue.

    • How do I stop the message?

      Installing the update will stop the message. Already up to date? You can suppress the message by deleting this file: %ALLUSERSPROFILE%\Lexmark nnn Series\Job Status\FirmwareAlert.xsl"